Connect Techpool to your AI app

Setup guide for Techpool AI app access

Last updated: October 12, 2026

1. What this is

Techpool AI app access lets an AI app work in your Techpool company on your behalf. You ask in plain language. The AI app reads and updates missions, schedules, field work reports, clients and timesheets through a secure connection to Techpool.

The connection address is: https://mcp.techpool.tech/mcp

Nothing is installed. The connection runs on Techpool’s servers.

2. Before you start

  • A Techpool account. Sign up at app.techpool.tech.
  • AI app access enabled for your company. It is an add-on to a Techpool plan. See pricing.
  • An AI app that supports remote connectors. This guide covers Claude. Other apps are listed in section 4.

3. Connect Claude

  1. In Claude, open Customize, then Connectors.
  2. Choose Add custom connector. Enter the name Techpool and the address https://mcp.techpool.tech/mcp.
  3. Select Connect. Claude sends you to Techpool.
  4. Sign in to Techpool if asked. Review what Claude will be able to do, choose your company and select Approve.
  5. You return to Claude. Techpool now appears as connected, with its tools listed.

In Claude you choose, per tool, whether it may run without asking, must ask first, or is blocked.

4. Other AI apps

Other AI apps that support remote connectors with OAuth sign-in use the same address. We test each app before we document it here.

AppStatus
ClaudeSupported
ChatGPTIn testing
Microsoft CopilotIn testing
PerplexityIn testing
Google GeminiIn testing

5. What you can ask

  • “Which missions are in progress this week, and who is assigned?”
  • “Summarize the latest field work report for this client and list the findings.”
  • “Who is available on Thursday? Book Maria on the pump calibration from 8 to 12.”
  • “Show the timesheets waiting for my approval.”
  • “Add a note to this client about today’s call.”

6. What the AI app can do

AreaReadChange
Missions and scheduleMissions, bookings, availabilityCreate and move bookings, assign technicians
Field work reportsReports, sections, comments, reviewsDraft, edit and publish reports
ClientsClients, contacts, notes, proposalsCreate and update clients, contacts and notes
TimesheetsTimesheets and day reportsSubmit, approve and reject
SearchSearch across records and open any record

7. Permissions and safety

  • The AI app acts as you. It can see and do only what your Techpool role allows.
  • You approve the connection yourself, for one company at a time. The AI app never sees your Techpool password.
  • Deleting, cancelling and publishing wait for your confirmation.
  • Every action is logged with who, which AI app, which tool and whether it succeeded.
  • You can disconnect at any time in Techpool under Settings, then AI Apps. Access stops within a minute.

8. Your data

When you ask your AI app something, Techpool sends that app the records needed to answer, and nothing else. The AI app provider handles that data under its own terms and privacy policy. Techpool does not receive your conversation with the AI app. We log connection activity, not the content of your requests. See our Privacy Policy.

9. Troubleshooting

What you seeWhat to do
“AI app access is not enabled” on the approval pageYour company does not have the add-on yet. An owner or admin can add it. Contact support@techpool.tech if you need help.
“Requested scopes exceed your role”Your role does not include everything the AI app asked for. Ask a company owner or admin to connect, or to adjust your role.
A tool answers that the connection does not have a permissionDisconnect in Settings, then AI Apps, and connect again.
You connected the wrong companyDisconnect and connect again, choosing the other company on the approval page.
The AI app says it is not connectedSign-in expires after long inactivity. Select Connect again.

10. Support

Email support@techpool.tech. Include the name of your AI app and the time of the problem.